Digi launches HR super app to equip Malaysian SMEs for the new normal

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Kuala Lumpur, 24 June 2020 – Digi Telecommunications Sdn Bhd has launched a digital workforce management solution named altHR to help Malaysian companies digitalise human resources (HR) processes and drive better employee empowerment and engagement.

In a statement, it said altHR is a solution that works in line with Digi’s aim to help more Malaysian companies go digital and cope better with unforeseen challenges of the Covid-19 pandemic.

It includes features such as contactless time tracking, as well as paperless leave and expense management which aim to address the problems of digitalisation of company processes prevalent in small and medium enterprises (SMEs).

Companies are also able to use the app to digitally onboard new hires, manage internal HR enquiries and provide employees a platform to engage essential services, such as paying utility bills and purchasing vouchers.

“All of this can be done easily on the phone and without any IT (information technology) investments,” it added.

Digi chief digital officer Praveen Rajan said altHR was conceptualised from a need within Digi itself and had been operating in-house for almost three years. 

“As part of our own digital transformation, we needed a solution to enhance our employee experience and improve our HR operations, but after an endless search for the ‘perfect’ HR solution, we decided to build our own, and it has totally transformed the way we manage our HR processes.”

“It turned out to be so effective that we continued improving it with the aim of creating more than just a digital HR solution, but an app that also empowers all other aspects of a business” he said.

Through countless iterations and improvements, Digi said it is now the right time to share its experience with Malaysian SMEs to help their businesses to recover and grow as quickly as possible.

Digi cited a recent survey it commissioned, which found that eight out of 10 HR personnel among Malaysian SMEs agreed that digital tools can help ease their workload. 

However, the survey also found that most of these SMEs were still not fully ready to optimise their HR operations through digitalisation.

“Instead of predicting and solving administrative issues, through altHR, SMEs can now outsource and automate their existing processes and spend more productive hours addressing pressing employee needs. This will allow SMEs more time and resources to focus on driving business growth, especially during these times of crisis” said Digi.

Digi said the altHR super app road map includes incorporating crucial, revenue-generating components of businesses, such as business development, retail management and more, for modern business owners to manage cost, supercharge efficiency as well as retain and attract the next-generation workforce.

The app will be available for all Malaysian SMEs for free until Dec 31. As Digi is categorised as a technology solution provider, companies subscribed to altHR are entitled to apply for the SME Digitalisation Matching Grant as well. 

-The Edge Markets